These terms and conditions apply to the use of this
website Mystique Jewellers including
the purchase of goods and/or services.

By using this Website you agree to be bound by
these terms and conditions.


Although all reasonable care is taken to ensure
that images reflect as accurately as possible the actual size of products some
products may appear larger or smaller than their actual size when represented
in the website.


When you purchase goods or services through the
website you must pay for those goods or services at the time of purchase, in
the manner specified under payment terms.  We do not guarantee the
availability of goods advertised on the website but will use reasonable
endeavours to source the goods in a timely manner.  Unless expressly
stated to the contrary all amounts expressed on this website are inclusive of

Risk[this is based on
delivery within Australia only]

Risk of loss or damage to the goods passes to you
upon dispatch of the goods. Products purchased online will only be delivered
within Australia. For deliveries we use Australia Post and couriers. While we
use reasonable endeavours to have goods purchased over the website delivered to
you as soon as possible, we make no guarantee as to the delivery date of goods
as this is due to matters outside our control.

Returns Policy

All goods purchased via this website are subject to
our Returns Policy. The terms of our Returns Policy are incorporated into these
terms and conditions by reference and you acknowledge that you have read,
understood and agree to the Returns Policy before placing any orders with us.

Warranties and guarantees

Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.

Goods will not be of acceptable quality if such
goods are not fit for all the purposes for which goods of that kind are
commonly supplied; are not acceptable in appearance and finish; have
defects;are unsafe; or are not durable.

In addition to the statutory warranties, our goods
come with a limited manufacturers’ warranty for a period of 12 months from the
date of purchase covering against defects in material and/or workmanship on all
of the goods that we sell.  The manufacturers’ warranty may exceed this
period of 12 months in relation to some goods.

We will, at our sole option, repair or replace a
defective product or provide a full refund for the purchase price.  This
is without prejudice to your rights at law, including:

The twelve month limited warranty exclude, to the
extent permitted in the legislation (including under the Australian Consumer

You must bring your original certificate of
purchase for claim under the warranty. This certificate of purchase must be
fully completed and signed on behalf of us by an authorized person at the time
of purchase. If this certificate of purchase has been altered in any fashion,
the contractual warranty is void to the full extent permitted by law.

Under the limited guarantee period when a product
is returned for repair then only the remaining term of the original guarantee
will continue to apply (e.g. if a product is purchased under the 12 month
limited guarantee and returned for repair after 6 months from the date of
purchase, once the repaired product is handed back to the customer, the
remaining guarantee term will be 6 months.

We also provide a 30 day change of mind returns
policy (refer to return-policy).

Diamond guarantee:  We’re proud of our
reputation for providing quality jewellery of the highest caliber. In fact,
we’re so confident of the quality and workmanship of our jewellery, that every
item in our annual diamond catalogue carries our unique Diamond
Guarantee.  Our guarantee ensures you have selected the finest quality and
value for money, covering any manufacturing faults and is conditional upon us
making free inspections every six months over the guarantee period.


Please note that if the website contains any
typographic errors then these are subject to correction.  Items which are
advertised as discounted have been ticketed and offered for sale at the higher
price before the sale commenced. Sales may have taken place at lower prices.

You acknowledge and agree that, despite all
reasonable precautions on our part, the Website cannot be guaranteed to be
error free, uninterrupted, timely or secure and you acknowledge that the
existence of any such errors, interruptions, delays or security limitations
will not be a breach of this agreement. To the full extent permitted by law, we
do not accept responsibility for any loss or damage, however caused (including
through negligence), which you may directly or indirectly suffer in connection
with your use of the website or any linked website, including (without
limitation) any such loss arising out of your use of or reliance on information
contained on, or accessed through, the website.

Intellectual Property Rights

All Intellectual Property Rights in the website
(including text, graphics, logos, icons, sound recordings and software) are
either licenced to us by third parties or owned by us.

You must not in any formadapt, reproduce, store,
distribute, print, display, perform, publish or create derivative works from
any works or other subject matter or any part of this website generally; or
commercialise any works or other subject matter, information, products or
services obtained from any part of the Website; without our written permission.

All brand, product and service names used in the
website are the trade marks of us or third parties who have licensed us to use
their trade marks. You are not allowed to use or reproduce any such trade marks
in the course of trade, and you may only use such trade marks for accessing,
viewing and/or interacting with the Website for your own personal and
non-commercial use.

Unless we agree otherwise in writing, you are
provided with access to the Website only for your personal use. You are
authorised to print a copy of any information contained on the website for your
personal use, unless such printing is expressly prohibited. Without limiting
the foregoing, you may not without our written permission on-sell information
obtained from the website.


We may from time to time offer discounts and
promotions in respect of our goods and services. The specific terms and
conditions of those discounts and promotions will be located on a specific
location on the Website, however, these terms and conditions apply to those
discounts and promotions in addition to any specific terms and conditions. The
provision of any such offers may be removed at any time in our complete
discretion. You must ensure that your access to this website is not illegal or
prohibited by laws which apply to you.

Viruses and access

You must take your own precautions to ensure that
the process which you employ for accessing the Website does not expose you to
the risk of viruses, malicious computer code or other forms of interference
which may damage your own computer system or data. 

Accuracy of information

Whilst we have no reason to believe that any
information contained on the website is inaccurate, we do not warrant the
accuracy, adequacy or completeness of such information, nor do we undertake to
keep the website updated.


Responsibility for the content of advertisements
appearing on the website (including hyperlinks to advertisers' own Websites)
rests solely with the advertisers. The placement of such advertisements does
not constitute a recommendation or endorsement by us of the advertisers'
products and each advertiser is solely responsible for any representations made
in connection with its advertisement.

Linked websites

The website may contain links to other websites
("linked websites") and are provided for convenience only and may not
remain current or be maintained. We are not responsible for the content or
privacy practices associated with linked websites.  Our links with linked
websites should not be construed as an endorsement, approval or recommendation
by us of the owners or operators of those linked websites, or of any
information, graphics, materials, products or services referred to or contained
on those linked websites unless otherwise stated.

Privacy Statement

We will comply with the terms of our Privacy
Statement set out at privacy, and you consent to the terms of this Privacy


To the extent permitted in your local jurisdiction,
these terms and conditions are governed by the laws in force in New South Wales
and you agree to submit to the exclusive jurisdiction of the courts of that

We are not liable for any failure by us to comply
with these terms and conditions where such failure is due to circumstance
beyond our reasonable control.

If we waive any rights available to us under these
terms and conditions on one occasion, this does not mean that those rights will
automatically be waived on any other occasion.

If any of these terms and conditions, or any part
of a particular term or condition, is or are held to be invalid, unenforceable
or illegal for any reason, the remaining terms and conditions, or the remaining
part of a particular term or condition as the case may be, shall nevertheless
continue in full force.

We reserve the right to amend these terms and
conditions from time to time. Amendments will be effective immediately upon the
placement of a notification of such amendment on this website. Your continued
use of the website following such notification will represent an agreement by
you to be bound by the terms and conditions as amended.


In this agreement:

Business Day means a day
on which banking institutions generally are open in Sydney but excluding
Saturdays, Sundays and public holidays;

GST means GST as
that term is defined in the GST Law, and any interest, penalties, fines or
expenses relating to such GST;

GST Law means, where
the context requires or permits, the A New Tax System (Goods and Services Tax)
Act 1999 (Cth) and/or associated Commonwealth legislation, regulations and
publicly-available rulings;

Property Rights
 means: any confidential information;
copyright (including rights in the nature of, or analogous to, copyright);
database rights; performer's protection; moral rights; inventions (including
patents); trade marks; service marks; designs; circuit layouts; and any other
rights of a proprietary nature in or to the results of intellectual activity in
the industrial, commercial, scientific, literary or artistic fields, whether or
not registered or registrable and includes any right to apply for the
registration; renewals and extensions; licences, of such rights listed in (a)
to (l) above.