Introduction

This Privacy
Statement explains in general terms how Mystique Jewellers

collects, holds, uses
and discloses your personal information under the Australian Privacy Principles.

We may amend this
Privacy Statement as our business requirements or the law changes. Any changes
to this Privacy Statement will be updated on Mystique Jewellers

. We may also issue
specific privacy collection notices from time-to-time relating to particular
products or services.

Information we
Collect

The types of personal
information that we collect about you will depend on our relationship with you,
the circumstances of collection and the type of service you request from us.
The personal information may include:

Your name, gender, date of
birth, contact details, passport details, image and answer to a security
question (for example, mother's maiden name);

Payment details (such as
credit/debit card number and expiry date) provided in connection with the
payment of products.

How we collect
information

We may collect
personal information about you when you use our services or purchase goods
through us, or register to receive our newsletters or other communications,
visit our websites, complete one of our surveys or otherwise interact with us.
As well as collecting information directly from you, there may be occasions
when we collect information about you from a third party.

How we use your
personal information

We may use your
personal information for the following purposes:

To provide and administer
our goods and services, including verifying your identify; contacting you
about your orders, freight and other arrangements, processing payments,
and managing your interaction with our suppliers;

To provide and operate our
competitions, promotions and events;

To distribute our
newsletters and other communications either ourselves or with the
assistance of third party services providers; and

To conduct marketing
activities.

Disclosure of
personal information

We may disclose your
personal information to our related companies and businesses and will only
share that information for the purposes to which you have agreed.

We may also disclose
your personal information to our suppliers and third parties that perform other
services for us in connection with the sale and provision of all our goods and
services, including third parties who:

Conduct market research and
analysis;

Provide marketing services;

Provide information
technology services;

Provide accounts payable and
receivable services for us; and

Manage our share registry.

We may also disclose
your personal information to comply with our legal obligations, including to
regulatory authorities and governments if required.

How we use cookies

Cookies are small
pieces of data stored on the web browser on your computer. This website and
associated websites (including those you reach by clicking on advertising) may
store cookies on your web browser.

The main reasons we
store cookies are to improve your website browsing experience; gather
statistics on site usage; and enable us to present customised and appropriate
messages from the Retailer and third parties.

You can set up most
web browsers so you are notified of when a cookie is received, so you can then
either accept or reject it. You can also check the cookies stored by your web
browser and remove any that you do not want.

If you disable the
use of cookies on your web browser or remove or reject specific cookies from
this website or linked sites, then you may not be able to gain access to all
the content and facilities of our website or linked sites.

How we hold
information and keep it secure

We hold your personal
information in a combination of hard copy and electronic files. We use third
party information system providers who may store or have access to your
personal information.

We may combine
personal information we receive about you with other information we hold about
you. This includes information received from our partners or third parties.

Access and correction
of information about you

If you would like to
request access to, or correction of, your personal information we hold about
you, please contact us to the attention of the Privacy Officer, details below.
We will provide you with access to the information we hold about you, including
for the purpose of correcting or updating that information, unless there is an
exception which applies under the Australian Privacy Principles.

We may recover from
you our reasonable costs of supplying you with access to this information.
However, we will not charge you for the making of the request or to correct or
update your personal information. Your request to provide access to this
information will be dealt with within a reasonable time.If we refuse to provide
you with access to, or correct, the information, we will provide you with
reasons for the refusal and inform you of any exceptions relied upon under the
Australian Privacy Principles.

Privacy complaints
and further information

If you have a concern
about your privacy or you have any query on how your personal information is
collected or used please contact us using the details below. We will respond to
your query or complaint within a reasonable time. If you are not satisfied with
our response, you may also contact the Office of the Australian Information
Commissioner.

Direct Marketing

You expressly consent
to us using your personal information, including any email address you give to
us, to provide you with information and to tell you about our products, services
or events or any other direct marketing activity (including third party
products, services, and events) (“Direct Marketing Communications”) which we
consider may be of interest to you. You also expressly consent to us providing
your details to third party contractors and agents who may send Direct
Marketing Communications to you on our behalf.

Without limitation if
it is within your reasonable expectations that we send you Direct Marketing
Communications given the transaction or communication you have had with us,
then we may also use your personal information for the purpose of sending you
Direct Marketing Communications which we consider may be of interest to you.

If at any time you do
not wish to receive any further Direct Marketing Communications from us, you
may ask us not to send you any further information about products and services
and not to disclose your information to other organisations for that purpose.
You may do this at any time by using the “unsubscribe” facility included in the
email or by contacting us as below.

Our contact details

You can contact us to
the attention of the Privacy Officer as follows:

Privacy Officer

Mystique Jewellers

Mystique Jewellers Gladstone 

Shop 70 Stockland, Gladstone, 4680 

Phone: 07 49 280 004

Mystique Jewellers Yeppoon

Shop 11 Yeppoon Central, Yeppoon, 4703

Phone: 07 49 250 855

Mystique Jewellers Springfield 

Shop 80A Orion Springfield Shopping Town, 1 Main Street, Springfield Lakes, 4300

Phone: 07 38 181 756

Mystique Jewellers Rockhampton

Shop 257 Stockland, North Rockhampton, 4701

Phone: 07 49 280 004

Mystique Jewellers Hervey Bay 

Shop 94 Stockland, Pialba, 4655

Phone: 07 41 242 799

By using this website
or making a purchase in-store you are agreeing to the terms of this Privacy
Statement and our website terms and conditions (as applicable).

We reserve the right
to amend the Privacy Statement. We will post such changes on our website, after
which, your continued use of the website or making a purchase in-store shall be
deemed to be your agreement to the modified terms.